Warranty

Warranty Terms and Conditions

Depending on the product the time period of the warranty will vary, please see the warranty details provided with your purchase for warranty details. Below are the general warranty conditions for each of our product categories effective on all consumer purchases from 1st December 2009.

Cordless Telephones

Oricom International Pty Ltd (Oricom) warrants that the product is free from defects in materials and workmanship for a period of 12 months, excluding batteries are which are warranted for a period of 3 months, effective from the date of purchase.

Corded Telephones and Answering Machines

Oricom International Pty Ltd (Oricom) warrants that the product is free from defects in materials and workmanship for a period of 12 months, excluding batteries are which are warranted for a period of 3 months, effective from the date of purchase

Two Way Radios (Purchases Prior to 30 November 2009)

Oricom International Pty Ltd (Oricom) warrants that the product is free from defects in materials and workmanship for a period of 12 months, excluding batteries are which are warranted for a period of 3 months, effective from the date of purchase

Two Way Radios (Purchases from 1 December 2009)

Oricom International Pty Ltd (Oricom) warrants that the product is free from defects in materials and workmanship for a period of 36 months, excluding batteries are which are warranted for a period of 3 months, effective from the date of purchase

Baby Monitors (Purchases Prior to 30 November 2009)

Oricom International Pty Ltd (Oricom) warrants that the product is free from defects in materials and workmanship for a period of 12 months, excluding batteries are which are warranted for a period of 3 months, effective from the date of purchase

Baby Monitors (Purchases from 1 December 2009)

Oricom International Pty Ltd (Oricom) warrants that the product is free from defects in materials and workmanship for a period of 36 months, excluding batteries are which are warranted for a period of 3 months, effective from the date of purchase

General Warranty Terms and Conditions

This warranty in no way affects your statutory warranty under the Trade Practices Act 1974 or any other similar legislation. It is important that you read the Warranty Card as it contains full and additional details of the warranty, limitation
of warranty and conditions for receiving the warranty services during the warranty period. The Warranty Card is located in the package or included in the user guide. You should retain in a safe place your proof of purchase as this will be required if warranty service is required.

Exclusion and limitation of liability. Oricom will not be in breach of a warranty or condition expressly stated in this User Guide or the Warranty Card or implied by the Trade Practices Act and excludes any liability arising under any statutory or common law for damages or any other remedy if the damage occurs as a result of:
(i) Failure by you to follow the instructions in the User Guide for the installation and proper functioning of the product;
(ii) Negligence on your part or misuse by you of the product;
(iii) Any uncontrolled external cause to the phone not functioning including but not limited to electricity failure, lighting, over voltage;
(iv) Non-adherence by you to the warnings in the User Guide and the User Guide generally; and
(v) Modification to the product or services carried out to the product by anyone other than Oricom or on Oricom's behalf.

Oricom will not be liable for consequential losses including loss of profits arising from a cause of action in contract, tort or any other statutory or common law (except where a statute or any law prohibits this exclusion).

The warranty does not extend to damage caused by misuse, negligence, excessive voltage, faults on the telephone line or lightning. This warranty in no way affects your statutory rights.

How to obtain warranty service

Oricom is committed to providing you with high quality products, however should you need to make a claim under this warranty please contact Oricom Customer Support team on 1300 889 785 or via email support@oricom.com.au or use our quick and easy live on line support.

Our local customer support staff will assist you with quick friendly reliable service.